Free Delivery With Every Purchase Of RM200 & Above (Semenanjung Only) Shop Now!

Shopping online for the first time can be very intimidating and scary. Please look through the step by step guide below and if you have any queries, feel free to call us / whatsapp at 016-9077087 or email us at [email protected] and we will be happy to assist you.

STEP 1

Register your username and password on the top left-hand side of the screen for (mobile users) or right-hand side of the screen for (desktop users) or simply log in via Facebook.

(Mobile Users)
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(Desktop Users)
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STEP 2

Browse our website via the many categories in the catalog and when you see an item you like, click on "Add to Cart" or "View Options" like the example below.

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STEP 3

You can view your Shopping Cart at any time by clicking on the button on the top right toolbar.
It looks like the cart image shown below.

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Here you can add or subtract or delete items you want from your Shopping cart before you checkout.

STEP 4

After you click "Checkout" you will get to review your order items in a list and the payment options will be highlighted below.

Option 1:

SenangPay - You can choose this option if you wish to pay by Credit Card or Direct Debit using Cimbclicks/Maybank2u and other banks listed.

Option 2:

Bank Transfer

(After we receive notification of your payment, your order will be processed and we will prepare your items to be delivered to your doorstep.)


STEP 5

If you encounter problems during payment online, you can log in again to PangkorMarket.com using your user name and click on your name on the top right hand of the screen to view "Order History".

Here you have the option to try payment again via online Credit card or choose another payment option.


When will my order be delivered?

PangkorMarket.com emphasises on the quality of product we deliver. Therefore, the guideline below shall allow you to plan your groceries in advance. Delivery will be scheduled from the time of order/payment is submitted.

 Orders submitted - Monday – Thursday

Earliest delivery will be 2 working days (at the time of order submission)

e.g. order submitted before 3pm on Monday, earliest you’ll receive your products on Wednesday.

e.g. order submitted after 3pm on Monday, earliest you’ll receive your products on Thursday.

Orders submitted - Friday, Saturday & Sunday

Earliest delivery will be 2 working days (at the time of order submission)

e.g. order submitted before 1pm on Friday, you’ll receive your products on Monday.

e.g. order submitted after 1pm on Friday, you’ll receive your products on the following Tuesday afternoon.

e.g. order submitted anytime on Saturdays or Sundays, you’ll receive your products on the following Tuesday.

NOTE: If you do order on Friday and need the delivery urgently, please call us at +6016-9077087 to check if stock is available and we will try our best to accommodate your order into Monday delivery. Or else you can opt for self collection at our warehouse in Pangkor Island.

* There are no delivery on Saturdays, Sundays and public holidays

* Delivery Schedule: Mondays – Fridays (10am-4pm)